Assistant Product Manager | Bank | Contract
Singapore, Singapore
Job Description
Job Scope
- Participate in the testing and implementation of system-related initiatives and enhancements.
- Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines.
- Collaborate closely with operations team on manual processing and adjustments of transactions.
- Initiate process and customer journey improvements for unsecured loan products.
- Propose and execute campaigns for unsecured loans products and services.
- Draft marketing content, terms & conditions and messaging related to unsecured loan products.
- Work closely with the tech team to identify system-related issues and explore solutions.
- Support regular reporting, ad hoc tasks and administrative matters.
- Collaborate with support units to study and analyze data related to UL products.
- Bachelor's degree or equivalent.
- Preferably 2 years of experience in consumer banking or a related industry.
- Prior experience in handling loan product management or similar end-to-end product life cycle, is a plus.
- Self-driven and able to work independently under tight timelines.
- Excellent communication skills with the ability to collaborate effectively as a team player.
- Well verse in Microsoft office productivity applications.
- Capable of managing and working with multiple stakeholders.
- Willingness to work overtime during system testing and implementation phases.
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Job Detail
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Job IdJD1487295
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$5000 - 6000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned