Job Description

Our Client:
Our client is one of the top global private banks in Asia. They are currently looking for an experienced Assistant Relationship Manager to join their growing team in Singapore. Proficiency in Japanese is essential to effectively communicate with Native Japanese Stakeholders and CustomersThe Responsibilities:

• Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients
• Respond to all client enquiries and instructions and provide resolution to most issues and requests
• Monitor transactions and activities in client accounts
• Support RMs in the provision of financial advisory services to clients
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

RequirementsThe Requirements:

• Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers
• Bachelor degree or diploma with minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 115910

RGF Professional Recruitment