Job Description

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Relationship Manager to join their team

Role of AM, Sales and ServiceProvide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.

• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with requirements
• Ensure that the service principles and standards are follow to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers\' needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring ie executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

Requirement

• Preferably Degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paper work and documentation checks.
• Ability to meet assigned deadlines
• Able to work Saturdays (half day) -> min twice a month, subject to business requirements

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to jayden.tan@adecco.com
• All shortlisted candidates will be contacted

Jayden TanDirect Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828

Adecco