Job Description

Company Description

Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don\'t do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.



The Assistant Restaurant & Bar Manager shall assist in planning, organizing and giving direction of the overall F&B operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Restaurant & Bar Manager is responsible and accountable for its profitability, revenue generation and creating WOW experiences.

Outlet Operation

\xc2\xb7 Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

\xc2\xb7 Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

\xc2\xb7 Build a good relationship with guests or regular patrons. Try to remember individual patron\xe2\x80\x99s names and their preferences to extend a personalized service

\xc2\xb7 Handle guests\xe2\x80\x99 complaints and comments tactfully and efficiently

\xc2\xb7 Handle all administration work pertaining to cashier/bar operations requirement and company\xe2\x80\x99s policies

\xc2\xb7 Maintain department communication logbook and updated notice board

\xc2\xb7 Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests

\xc2\xb7 Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

\xc2\xb7 Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

\xc2\xb7 Ensure that LQA Standards, health, safety and security procedures are in place in the outlet

\xc2\xb7 Attend all briefings, meetings and trainings as assigned by management

\xc2\xb7 Perform proper handover and communication to the next shift

\xc2\xb7 Assist other food & beverage outlets with their operations during peak times or when required

Qualifications

• High School/GED equivalent/Diploma in Hotel Management or equivalent

Minimum 2 years of experience in a similar capacity or management level

Has strong knowledge on beverage trends, fermentation, cocktails, zero alcohol and wines

Excellent reading, writing and oral proficiency in English language * High degree of professionalism with sound human resources management and business acumen capabilities

Proficient in MS Excel, Word, & PowerPoint

Additional Information

Strong leadership, interpersonal and training skills

Good communication and customer contact skills

Service oriented with an eye for details

Ability to work well in stressful & high-pressure situations

A team player & builder

A motivator & self-starter

Well-presented and professionally groomed at all times

Accor