Lead daily operations (including opening and closing) efficiently through guiding team members
Induct, mentor and train junior staff to achieve guest satisfaction
Recommend and up-sell menu items as well as advise guests on any ongoing promotions to achieve revenue targets
Enhance customer service quality by ensuring action plans are carried out
Implement plans to ensure efficient use of resources and minimize wastage
Provide prompt and excellent customer service to guests
Cultivate a cohesive, collaborative and high-performing culture to heighten staff morale
Strategize manpower planning to support operational needs within budget
Handle guest complaints with care and provide service recovery options
Ensure smooth implementation of new F&B products
Ensure cleanliness of restaurant at all times
Manpower planning
Requirements:
Diploma in any field
At least 3 years of relevant experience and experience in managing a team
Excellent communication, interpersonal, leadership and organizational skills
Able to perform in a fast paced environment
Willing to work 5 days rotating shift, on weekends and public holidays
Business and financial acumen to achieve profitability targets will be advantageous
NO QUOTA
FOR FOREIGNERS
!
5 DAYS WORK!
ATTRACTIVE BENEFITS!
Job Types: Full-time, Permanent
Pay: $2,400.00 - $3,300.00 per month
Benefits:
Cell phone reimbursement
Dental insurance
Employee discount
Flexible schedule
Food allowance
Health insurance
Professional development
Work Location: In person
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