We're seeking a dynamic and driven Assistant Restaurant Manager for our Modern Japanese restaurant, Oumi. You'll work closely with the culinary and service teams to execute regular dining service, private events and even events to the highest standards. Experience in wedding and events are a plus point.
Responsible for the daily operations of the restaurant, ensuring consistency with established SOPs and service standards
Conduct daily pre-shift briefings to align the team on cleanliness, service quality, order accuracy, and promotional efforts
Manage and execute event operations, liaising with kitchen and service teams to ensure seamless coordination and guest satisfaction
Maintain a high attention to detail, promoting a culture of excellence and ownership across the service team
Actively seek and respond to guest feedback, ensuring prompt and professional service recovery
Lead, mentor, and motivate a dynamic service team to achieve performance goals and uphold a guest-first culture
Support sales performance by identifying opportunities for revenue growth and service improvement
Manage key administrative functions: reservations, rosters, inventory reports, sales reporting, and basic HR processes
Oversee training and development, providing coaching and ensuring high service competency
Ensure outlet cleanliness and manage preventive maintenance for all equipment and assets
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