Supervising daily shift operations, including front- and back-of-house restaurant operations
Ensuring customers satisfaction, getting feedback on the experience and handling complaints
Organizing schedules, keeping track of employees' hours and recording payroll data
Ordering food, linens, gloves and other supplies while staying within budget limitations
Controlling operational costs and identifying ways to cut waste
Recruiting, interviewing and training staff to follow restaurant procedures
Appraising staff performance and disciplining or retraining employees to correct poor performance
Ensuring food safety and quality standards
Other duties as assigned by the Company.
Requirements
Relevant qualification in restaurant management or equivalent experience
Proven track record as an experienced assistant restaurant manager
Exceptional leadership and communication skills
Strong organizational and management skills
Understanding of workplace health and safety and food hygiene
Ability to handle high-pressure situations and solve problems quickly
* Passion for delivering excellent customer service
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