Job Description

s:

Achieve and exceed store sales target and store KPIs Engage team-selling strategy to deliver Total Customer Experience and close sales Take the lead to demonstrate sales strategy and motivate others to close sales and achieve store target Partners Store Manager/Area Executive on action plans to exceed sales target/plan Provides feedback to Store Manager/Area Executive in view of business trends and staff performance in order to maximize sales Knows the best sellers, the required placement, and ensures that their sales are at or above company performance Perform operational tasks, maintains neat, clean and organized store environment, monitor inventory movement and conducts store take Perform merchandising tasks, e.g. floor sets and planograms Maintains high level of personal integrity, adhere to Loss Prevention practices and policies, manage work schedule and time keeping, report of fraudulent/disciplinary/ theft issues immediately to superiors Process and document sales transactions, conduct daily closing checks and verification Support in management of store operation, enforcement of service standards and team performance Recognizes performance issues and communicates details to Store Manager on a regular basis Instil high standards of compliance and hold teams accountable Educate team members to provide consistent Total Customer Experience through customer's first touch point to the end of transaction Set example by demonstrating personalised customer service and selling skills Imparts product and operations knowledge, utilising tools provided Consistently build team members' competencies by engaging in continuous training, role-playing and effective delegation of tasks Drive employee engagement and foster team spirit

Requirements:

Secondary and above or Certificate in Retail Management or related disciplines At least 5 years of experience in retail industry, including 2 years at supervisor level, preferably in Timepieces or FMCG Electronics products Experience in retail shop and team supervision, preferably in Sporty or Street Style apparels Passion for sales and customer service Proven sales and results oriented to meet targets Good sales performance analysis skills and committed to uphold high service standards Strong leadership and mentoring skills to junior staff Excellent interpersonal and communication skills Ability to connect with Team and develop people * Fluent in English verbal and written communication