Ensure colleagues\' grooming standard are being met and maintained to demonstrate a professional image for our guests
Establish and maintain a monthly training plan according to the standards required
Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
Ensure that the restaurant is staffed according to operational needs at all times
Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
Ensure that the place of work and surrounding area is kept clean and organized at all times
Handle all guests\' requests and complaints politely, promptly and professionally
Job Requirements
At least 3 year(s) of working experience in the related field is required for this position
Able to do shifts and work on weekends, 5 day work week
Service-oriented team player with excellent interpersonal and communication skills
Able to multi-task and work under pressure in a fast pace environment
Preferably has experience working in either a luxury restaurant or hotel industry
Apply NowFirst Name (required) d4d85d39Last Name (required) 32ff762fEmail (required) 1a5ad683Apply Please wait... DoneThank youThere are currently no jobs matching this criteriaSign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) 01e01eeeLast Name (required) bac4901dEmail (required) dca35487Job Alert df5c8fa4Departments 01b41a91 Departments 09c86409Categories 1804cb8e Categories 6c55b0d0Hotel/Offices 2d6b131f Hotel/Offices 80eaaea4Send Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click \xe2\x80\x9cI Accept.\xe2\x80\x9d If you click on \xe2\x80\x9cI Do Not Accept\xe2\x80\x9d then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the \xe2\x80\x9cMy Settings\xe2\x80\x9d link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong