Job Description

Purpose of job:

• Provides leadership and oversees care team to ensure service delivery according to programme objective in accordance to ethical and legal guidelines.
  

Key Responsibility Areas:

• Oversee planning, care coordination and referral processes.

• Provision of supervision and direction for care team to ensure care coordination, service provision and service linkage for clients and caregivers.

• Oversee training and development of care team with relevant competencies, team progress and performance in accordance with service provision.

• System development and linkage to build network with stakeholders, community partners and agencies to facilitate care support for clients and caregivers.

• Establish and review referral, workflow and communication processes, development and update of service manual.

• Provide psychoeducation and care planning for clients and caregivers after diagnosis from primary care.

• Identify and development of caregiver peers to support, lead and organize activities for the future.

• Provide monthly administrative reports according to service requirement.

• Oversee planning with staffs, implementation and monitoring of care plans, referral and follow-up processes.

• Identify and work with relevant stakeholders and community partners to support care plan.

• Design, planning and organization of cognitive stimulation or structured preventive activities for clients diagnosed with dementia.

• Any duties as assigned by the Head, Community Mental Health and the Executive Director.
  

Experience:

• Experience in working with clients and caregivers on Mental Health issues especially with dementia and caregiving.

• Experience in case management, groupwork and community work.
  

Qualifications: Degree in Social Work

Other Requirement:

• Required travelling to different locations
  

Competencies:

• Knowledge of Person-centric care, dementia, mental illness and disease management.

• Team player with strong interpersonal and communication skills.

• Preferably bilingual and knowledge of Malay and Chinese dialects will be an added advantage
  

Reports to: Head, Community Mental Health Supervises: Support Care Team Department: Community Mental Health