Job Description

Hiring a Store Manager/ Assistant Store Manager for a Luxury Boutique Brand Responsible for managing the daily store operations and supervising a team of sales staff to deliver quality and consistent Hiring a Store Manager/ Assistant Store Manager for a Luxury Boutique Brand Responsible for managing the daily store operations and supervising a team of sales staff to deliver quality and consistent services, to drive results and to ensure operation excellence at the store level. Main responsibilities . Sales and Customer Service . . Supervise and motivate a team of sales staff to achieve sales targets, provide excellent customer service and build client relationships. . Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary. . Monitors and assists sales staff development by providing on-the-job training, product training, etc. . Identifies and handles client enquiries and complaints. . Recommend creative ideas to build/develop a strong regular clientele . Operations . Assist Boutique Manager to manage and oversee the daily store operations . Able to manage, drive and achieve KPI(s) . Ensures store presentation is consistent with the brand image . Coordinate and execute sales plans, marketing events and promotion programs with the team . Ensure proper security measures are enforced across processes and store . Always ensure a high standard of grooming of all staff in the Boutique . Adhoc Duties . Provides inputs and assists Boutique manager in formulating sales strategies, preparing sales analysis and management reports . Perform any other duties that may be assigned from time to time by Boutique Manager Profile . At least 5 years of relevant experience in high-end fashion, luxury industry or in similar capacity. . Passion in retail industry with good selling skills. . Likes fashion and appreciates quality products. . Fluent in English. French is a plus. . Must be a good team player, pleasant, service oriented and self motivated. . Strong team building, interpersonal and communication skills. . Hands on computer knowledge of MS Office. . Able to work shifts/ weekends and public holidays Contract type: Regular position Country: Singapore City: Singapore Job: Retail Experience: Minimum 6 years Company: Herm s Singapore Retail