Job Description

Job Summary:

Support the Superintendent in ensuring the effective, lawful, and smooth operation of the Welfare Home. Uphold residents' well-being, safety, and development in compliance with statutory requirements. Supervise staff, manage daily operations, and maintain high facility and service standards. Oversee programme delivery, administrative functions, and financial governance in line with the

Destitute Persons Act

,

Welfare Home Regulations

, and upcoming

Social Residential Homes Act

.

Responsibilities:

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1. Statutory & Legal Compliance

Ensure staff are familiar with all relevant laws and regulations, including:

Destitute Persons Act , Social Residential Homes Act , Operations Manual , and Code of Practice for Welfare Homes .
Maintain compliance with MSF guidelines, PDPA regulations, and other statutory requirements. Implement recommendations and follow-up actions from the Board of Visitors.



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2. Welfare Home Operations

Supervise daily care, safety, and well-being of residents. Ensure cleanliness and maintenance of all facilities (dormitories, toilets, kitchens, common areas). Oversee meal preparation and service in accordance with Food Safety and Hygiene Guidelines. Conduct regular facility rounds to monitor standards and resident welfare. Prepare duty rosters and assign staff responsibilities. Plan and supervise diversionary programmes and external work opportunities for residents.



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3. Administration & Records

Ensure proper upkeep of all statutory and operational records, including:

Admission Register, Resident's Property Book, Home Journal, Petty Cash, Financial Accounts, Work/Earnings Records, and Visitor/Board of Visitors Books.
Prepare budgets, financial statements, and operational reports as required.



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4. Personnel Management

Supervise, guide, and appraise staff performance. Conduct staff training, development, and competency-building programmes. Promote teamwork and maintain high service standards among staff.



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5. Financial Governance

Oversee financial operations in accordance with internal policies and service standards. Monitor budget utilisation, expenditures, and cash flow. Ensure transparent and accountable financial management practices.



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6. Additional Duties & Organisational Responsibilities

Serve as the Environmental Control Coordinator (ECC) for the Home. Plan and implement Business Continuity Management (BCM) initiatives. Coordinate and manage volunteer activities and engagement. Assist the Superintendent and Welfare Homes Management Committee in developing work plans, policies, and SOPs. Perform other duties as assigned by the Superintendent or CEO.

Requirements:

Degree in Social Work, Psychology, or a related discipline; relevant experience in the social service sector will be considered. Minimum of 1 year of supervisory or leadership experience in a related field. Strong verbal, written, and interpersonal communication skills. Proficient in administrative and financial management tasks, with good working knowledge of Microsoft Office applications. Proven ability to organise, supervise, and motivate staff effectively.



We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.





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