Job Description

Job descriptionSome careers open more doors than others.If you\xe2\x80\x99re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Client Profiling (Customer Due Diligence).Principal ResponsibilitiesThe position will support Insurance\xe2\x80\x99s non-bank customer onboarding KYC data and document due diligence review. Perform KYC and ID &V checks on new clients in accordance with policies, standards and procedures.

• Reporting to Head the Client profiling, Customer Due Diligence (CDD) Unit in managing Financial Crime exposure from customers
• Reporting indirectly to Head of Insurance Operations. Work closely with Chief Control Officer (CCO), BFCRR, functional reporting, FCC, risk stewards, and the business Distribution-agency, underwriters, case managers and SMEs
• Manage the onboarding, periodic review and trigger review for customers for Primary Account ownership (PAO) and Insurance Managed Customers (IMC) or non-PAO customers for individuals, trust & private investment companies, and operating business customers
• Participate in the preparatory phase to implement the onboarding of non-bank insurance applicant using Line of Business system and platform aligning to Line of Business Procedures of HSBC, Wealth & Premier Banking (WPB) and INS Singapore for broker customers
• Perform in data and client document review according to KYC CDD requirements and deliver operational supports to facilitate new client on-boarding as well as ongoing periodic KYC reviews on customers
• Perform periodic and event trigger CDD review and screening during the client life cycle on broker customers. Monitor progress and customer response according to timeline
• Review, assess, establish and corroborate on the Source of Wealth and Source of Fund of insurance applicants in accordance with the prevailing prescribed line of business procedures and guidelines
• Handling customer due diligence requirement on different customer types including individuals, entities, trusts & private investment vehicle at on-boarding and policy servicing
• Perform SME management and review of HNW, Ultra HNW, Jumbo, complex and IFAS portfolio and client, distribution experience
• Provide regular MI, reporting and CDDU operations, self-assessment on issues and improvement areas
• Respond to changes driven in client profile and request additional information from customer to substantiate the changes. Validate, assess impact, communicate and execute changes where needed
• Maintenance of procedure manuals for CDD & KYC for onboarding and periodic review and provide training, development and competency
• Manage and articulate audits on the business from internal/external auditors and regulators

Others

• Manage Financial Crime related matters including review and advise on screening, account activity review, Transaction monitoring requirements in accordance with regulations and HSBC FIM

Requirements

• Educated to degree level in Accountancy, Finance, Business Administration, Technology or related field
• Proven min 3-6 years relevant experience in handling customer due diligence and KYC including screening on customers with preferred analytical skills on customer financial background is a must
• Ability to manage data extraction, MI analytics, investigate issues and solve compliance anomaly
• Experience of handling stakeholders in Audit or Internal Control assignments
• Demonstrable insurance business knowledge will be a plus
• Able to plan, track and control operational activities
• Understanding of HSBC strategy, organisation, systems and processes will be a plus
• Knowledge of the external environment \xe2\x80\x93 regulatory, political, competitors etc
• Drive and motivation to ensure delivery in a challenging environment
• Track record of positive interactions across the business and functions
• Proven ability to articulate issues concisely in the language of the business
• Relationship management, collaboration and influencing skills
• Ability to communicate effectively and confidently across cultures in the organisation
• Ability to work effectively under pressure with competing and rapidly changing priorities
• Proven behaviour to do the right thing, take accountability personally, demonstrating good time management & commitment to the assigned deliverables
• Excellent English written and verbal communication skills, Word, Excel and PowerPoint presentation

To be considered for this role, the relevant rights to work in Singapore is required.You\xe2\x80\x99ll achieve more when you join HSBC.HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.Issued by The Hongkong and Shanghai Banking Corporation Limited.

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