Job Description

: Your background

• Minimum 5 years in Risk management experience
• Knowledge of Treasury, Trade, Credit or similar Banking Operations processes is required
• Proven Experience in process automation with VBA Macro
• Capability to perform extensive data analysis and transform to management reporting
• Multilingual (Mandarin/Japanese/Korean) would be an added advantage. Fluent in English is a must.
• Bachelor’s Degree or Equivalent experience
• Excellent written and verbal presentation and communication skills
• Excellent project management skills

What you can expect Global Banking Operations is seeking to expand its services & infrastructure in Asia. The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth demands from clients and client management groups in the product areas of Payments/Wire, Trade & Credit Services, Bank Notes, Commercial cards etc. We are currently seeking a Quality Analyst to join our team. Working with 12 countries and 19 Branches, together with a team located in 6 different countries in APAC, your role is to implement new automated Test of Controls (TOC), enhance and perform existing TOC essential to review controls effectiveness of GBO processes in the region. The role offers an opportunity to learn and help enhance controls around Payments, Cash, Deposits, Trade Finance and Credit Operations processes across the APAC region. It is also the perfect path to a greater understanding of the activities that form part of a Service & Fulfillment and Operations organization, learning the flow all the way from client implementation and onboarding, opening new accounts, to a successful processing of their transactions. This role offers huge learning opportunities and opens a path into potential new avenues within the Global Banking Operations and the wider organization. What you will do

• Create new and enhance existing Test of Controls (TOC) with automation
• Complete assigned TOC samples within strict deadlines independently
• Perform extensive data analysis and deep dive review for management reporting
• Ability to listen and read native languages used in Mandarin, Japan or Korea to review client documentations and call logs
• Attention to detail, accuracy, and completeness of testing to identify process gaps, exceptions, and process improvement opportunities.
• Support sustainability test for any new and existing audit issues
• Able to develop comprehensive test scripts and provide training to support new test of controls requirements
• Actively identify and early escalation of control deficiencies and gaps to discuss with line management, and initiate control recommendations.
• Proactively review internal LOB procedures, test scripts, results communication and reporting to ensure adherence to APAC GBO enhanced control guidelines.
• Exposed to multiple line of businesses (LOBs) to develop understanding of Bank end-to-end processes and business acumen.
• Maintain up-to-date working knowledge of the bank’s client access products/services, payment and trade capabilities, internal operations and local practices
• Working Hours (9am to 6pm). Some overtime and after-hours work may be required.

About Bank of America Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading. Connecting Asia Pacific to the world Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies. Job Band: H6 Shift: Hours Per Week: 40 Weekly Schedule: Referral Bonus Amount: 0