Job Description

Singapore, Singapore, Singapore (4 Shenton Way, SGX Center 2)








Department
Regulatory Compliance
Job posted on
Nov 06, 2025
Employment type
Permanent - Full Time

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose of the Role

The purpose of the role is to provide key support to the regulatory compliance lead for the overall compliance function for Singapore Life Ltd. This involves developing and implementing the group-wide regulatory compliance framework, including policies and standards in a fit-for-purpose manner commensurate with the size, nature and complexity of each business entity. The framework, policies and control standards ensure the business is conducted in an ethical, professional and fair manner to deliver good outcomes for our customers and promote a strong compliance culture in the organisation.

Key Responsibilities

Regulatory ComplianceProvide timely and accurate compliance advisory to internal stakeholders on new regulatory developments/updates, including building a strong compliance culture and conduct in the organisation. Handle the company wide regulatory Compliance registers on regulations (MAS, FAA, Payment Services Act, CPF, LIA Guidelines, Insurance Act and related regulations etc.). Conduct risk assessment and gap analysis on key regulatory compliance risks, new regulatory initiatives and requirements. Engage stakeholders and facilitate the implementation of process and controls to mitigate regulatory and compliance risks, across the business. Deliver the standards of services expected by internal customers in terms of the quality, appropriateness and timeliness of regulatory compliance support provided by the compliance team. Review marketing materials to ensure they meet internal and regulatory standards. Perform other responsibilities and duties periodically assigned by Regulatory Compliance Lead to meet operational and/or other requirements.

Regulatory LiaisonSupport the Regulatory Compliance Lead in liaising with regulators and industry associations. E.g. MAS, CPFB, LIA, etc. and ensure that their requests and queries are promptly attended to. Provide support to the Regulatory Compliance Lead to provide adequate challenge to the Business on responses to Regulators to ensure the Company's responses are accurate, consistent and complete. Assist in organizing engagement sessions with MAS and other stakeholders when required. Assist to support the Regulatory Compliance Lead to oversee and organise MAS Inspections on Company operations and ensure they are well-coordinated. Ensure issues are promptly escalated to Management. Assist to manage relevant compliance risks Company wide, ensure appropriate mitigating measures are in place.

Key Decisions within the Role

Subject Matter Expert on Regulatory Compliance with good grasp of regulatory requirements and its application. Sign-off on the review of marketing materials, training materials, and business initiatives. Engages regulators confidently and independently and exercising sound judgement. Assist in Project Management, supporting the team in various transformational projects involving Compliance in the organization.

Team

Where applicable, direct accountability for ~1-2 compliance employees and resources.

Requirements

Experience

Individual should be an experienced executive with relevant experience typically gained within financial institutions. Coverage of job experience should include liaising with regulators, regulatory compliance framework, disciplinary and conduct framework, life and general insurance products, regulatory and conduct risk, and financial crime. Good knowledge of Insurance, Financial Adviser, Payment Services and Capital Market regulations in Singapore, applicable to the insurance/financial services industry such as Insurance Act, Financial Advisers Act (FAA) and its subsidiary regulations, other Monetary Authority of Singapore (MAS) regulations, Central Provident Fund (CPF) Board regulations, and Life Insurance Association (LIA) guidelines. Knowledge and experience in the Payment Services Act and its subsidiary regulations will be useful. Work well in a group team setting and good communication and writing skills. At least 5-8 years' experience in the financial services industry covering related areas including but not limited to regulatory compliance, market conduct, financial crime, internal controls, audit etc.

Education

Relevant degree or professional qualifications.

Others

Complete Fit & Proper assessments successfully on an annual basis at a minimum.

Key Stakeholders

External:
Key Regulators/Ministries: MAS & CPF Board Support engagement with external parties: External auditors

Internal:

Head of Legal, Group Compliance & Corporate Secretariat Head of Compliance CEO of subsidiaries Subsidiary companies Head of Compliance * Business Units