Job Description

Your background . Good Communication Skills with client driven mindset with good coordination skills and showing the willingness to work with various people internally, externally for onboarding clie Your background . Good Communication Skills with client driven mindset with good coordination skills and showing the willingness to work with various people internally, externally for onboarding client, resolving their needs and deliver results for business growth (on Technical Space) . Ideally holding Technology related University degree with similar experience in support high pressure/high demand and multi-tasking working environment . Good command of spoken and written English as the day-to-day communication media is in English with most of internal business users, Tech partners, Operations partners, external client (Tech space) and various external vendors to get things done . The successful candidate should be able to coordinate work in addition to client onboarding related planning. Well organized communicating with various teams/stakeholders and be adaptive and be flexible in coming up solutions with a good mindset of risk management and being a result-oriented partner What you can expect Successful candidate will be able to work in an environment where you will never get bored because of the dynamics on client initiatives, sales and trading need. This is also a good opportunity exposing yourself with front-office revenue generating space which we are playing a key role to connect system for client making trading business happen. Typical usual working hours from 0900-1730 Mondays Fridays with some occasion weekend tasks interacting with external clients for network changes telnet testing for clients (roughly once for every 3 months only). When there is a need (in the future), we would consider the successful candidate to participate morning support rota starting from 07301600 HKT The Chief Technology Organization: . Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world. . Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully. . Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals. . Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience. . Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs. . Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital. What you will do . Review onboarding requirements and revise/advise for the best options/solutions (on Tech side) for client onboarding . Communication with business, sales, traders, end clients, vendors regularly for client onboarding asks, follow-up and status updates . Liaise with various parties for coordinating system setup and overseeing entire onboarding process running smoothly . Running client testing internally and externally before promoting system/client changes to production environment . Review priorities and MAPS CE capacity on a regular-basis to partner with business for client onboarding asks/tweaks/project . Contribute to operational excellence space by having an open mindset to come up with better solutions for daily operations, client onboarding workflow and improve our day-to-day live About Bank of America Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading. Connecting Asia Pacific to the world Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies.