United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values \xe2\x80\x93 Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
UOB Private Bank is dedicated to managing the wealth of high-net-worth individuals with investment assets of$5million and above. Keeping in mind our clients\xe2\x80\x99 financial objectives, we provide tailored products and solutions that draw on the Group\xe2\x80\x99s comprehensive suite of personal, business and investment services.
Job Responsibilities
Delivers superior client experience through understanding, anticipating, and executing client\xe2\x80\x99s transactions and providing excellent administrative and organizational support to Private Bankers (Senior Client Advisor/Market Head/Senior Team Lead)
Market covered: Asia
Prompt and accurate processing of clients banking and investment transactions. Activities include and is not limited to account onboarding and static maintenance, asset transfers, deposit, and loan processing.
Track and manage document deficiencies attend to client queries and review and resolve client enquiries and issues in a timely and satisfactory manner
Coordinate across departments to implement and deliver on client commitments
Escalate service issues to relevant internal stakeholders
As and when required, Senior CAAs Provide financial solutions that are tailored to customers\' needs andobjectives or provide mentorship to new CAAs as well as participate in adhoc projects e.g., systems application UAT, process improvements and focus groups.
Job Requirements
Minimum Diploma/Degree holder with preferably 3 years minimum experience as an Assistant RM (ARM) in theWealth Management segment (including Premier / Priority Banking segment)
CACS Certification (Paper 1 & 2) \xe2\x80\x93 a strong advantage
Knowledge in booking and settling trades of various asset classes and products a strong advantage e.g. FixedIncome, Equities, FX-linked products, unit trusts, Funds, Structured Notes, and handling account openingdocumentations, payments and securities transfers.
Generic Skills
Service Orientation
Communication
Problem Solving
Interpersonal Skills
Teamwork
Lifelong Learning
Technical Skills
Account Management
Technology Application
Service Challenges
Stakeholder Management
Partnership Management
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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