Job Description

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.
Job Responsibilities
GWB's business systems are used by all coverage teams, product teams, and the respective business support teams globally. As a Product Owner (AVP), you will play a key role in managing and enhancing various business systems while also contributing to broader product ownership responsibilities across multiple areas.
Key Responsibilities:
1. Product Ownership and Strategy
xc2xb7 Collaborate with stakeholders to define and prioritize product features and enhancements across multiple systems.
xc2xb7 Develop and maintain product roadmaps that align with business goals and user needs.
xc2xb7 Conduct market research and competitive analysis to inform product strategy.
xc2xb7 Gather and document business requirements.
xc2xb7 Verify that functional specifications are correctly written and align with business requirements.
2. Effective System Support
xc2xb7 Assist in providing timely production support to global users for various business systems.
xc2xb7 Help ensure timely resolution of production defects.
xc2xb7 Understand business processes and identify opportunities for efficiency and productivity improvements through system enhancements, automation, and analytics capabilities.
xc2xb7 Explore and identify performance insights through data analytics across different systems.
xc2xb7 Assist in generating and analyzing monthly performance reports.
xc2xb7 Support the implementation and continuous improvement of automated UAT test scripts.
xc2xb7 Review and manage system BCP activities.
xc2xb7 Assist in managing the system enhancement budget, including prioritizing change requests through proper impact analysis and managing delivery effort estimation within the yearly budget.
xc2xb7 Ensure appropriate system security access design.
xc2xb7 Support internal and external audit requests and any actions required to address observations identified.
xc2xb7 Develop skills to provide effective support to businesses, including both functional and business knowledge.
3. Project Management and Participation
xc2xb7 Assist in quarterly releases and projects involving various business systems, including but not limited to:
xc2xb7 Operating model analysis, including current state assessment, target journey design, and fit/gap analysis.
xc2xb7 Business requirement gathering and documentation.
xc2xb7 Functional specification review.
xc2xb7 UAT planning, test scenarios, and script development.
xc2xb7 Manage and participate in UAT.
xc2xb7 Post-live user training and support.
xc2xb7 Work with various business users and other stakeholders, including the delivery team and vendors, to ensure projects are implemented on time.
xc2xb7 Work with various stakeholders to actively manage release/project risks and issues; actively source solutions to manage risks/issues.
xc2xb7 Participate in other projects requiring business systems involvement.
Job Requirements
xc2xb7 Minimum of a Bachelor's degree.
xc2xb7 At least 5 years of experience in product management or product ownership, with experience in managing multiple systems being a plus.
xc2xb7 Proven track record in product development and implementation, including streamlining business processes and connecting data to derive business insights, such as increasing productivity and improving customer experience.
xc2xb7 Strong communication and leadership skills.
xc2xb7 Passion for technology adoption to drive a high-performance workforce.
xc2xb7 Strong analytical and creative problem-solving skills.
xc2xb7 Experience working across geographies and cross-functional teams.
xc2xb7 Ability to manage multiple tasks and initiatives and interface with various levels of management.
xc2xb7 Adaptable and willing to thrive in a dynamic environment.
xc2xb7 Experience managing a CRM system or E-Sign platform is a plus.
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
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