Job Description

Job Title: Assistant Manager/Manager, People & Organisation DevelopmentJob Purpose
We are seeking a dedicated Assistant Manager/Manager to support the Chief, People & Organisation Development (P&OD) in enhancing the personal and professional capabilities of our staff at WH. This role is pivotal in creating a thriving learning environment that fosters collaborative learning, integrates various pedagogical methods and technologies, and builds a strong organizational culture.Key ResponsibilitiesCapability Development

• Collaborate with the Chief, P&OD to assess and respond to the evolving needs of WH and the broader healthcare landscape.
• Devise and implement strategies and roadmaps to facilitate individual, team, and organizational learning and growth.
• Promote a culture where staff take ownership of their learning journey as self-directed, independent learners skilled in leveraging technology for educational purposes.

Learning Needs Analysis (LNA)

• Lead the organization wide LNA process, engaging senior leadership and stakeholders to identify learning priorities and development needs at organisational, departmental and individual level.
• Utilize data-gathering tools to analyse trends and recommend learning interventions aligned with strategic goals.
• Collaborate with the Finance team to determine budgetary requirements for effective learning initiatives.
• Develop communication plans to disseminate learning needs effectively while managing the end-to-end LNA exercise to ensure timely project delivery.

Programme Development & Management

• Create and refine training programs and materials that address the diverse learning needs of the organization. This may involve in-house development, curation of external programmes or programme development in partnership with external experts.
• Partner with program owners to leverage learning design principles, methodologies, and evaluation strategies for effective training delivery. This includes, but is not limited to conducting learning needs analysis, designing the programme, developing course materials, incorporating learning technologies, conducting programme evaluation and review for improvement, and keeping programme and course materials up to date.
• Collaborate with stakeholders to manage people development programs, ensuring metrics are tracked and programs run smoothly.
• Faculty Development (Train-the-Trainers)
• Facilitate training sessions as required and support the development of trainers within the organization.

Programme Evaluation & Impact Measurement

• Participate in developing systems for assessing and evaluating the effectiveness of training programs to meet organizational needs.
• Oversee program evaluations, establishing metrics and KPIs to measure impact and ensure continuous improvement.

Strategic Partnerships & Special Projects

• Engage with internal and external stakeholders to forge strategic partnerships that enhance capability development initiatives.
• Contribute to special projects that arise from these partnerships to build workforce competencies.

General Responsibilities

• Coordinate and support departmental projects while working collaboratively with internal and external stakeholders.
• Contribute to cross-department projects and initiatives led by the P&OD team.

Qualifications

• A relevant degree or equivalent experience in Learning and Development, Human Resources, or a related field, with a minimum of 7 years of experience in a similar role.
• In-depth knowledge of learning methodologies, instructional design principles, and program evaluation processes.
• Exceptional communication and interpersonal skills, with the ability to engage and inspire diverse audiences.
• Proven ability to collaborate effectively in a fast-paced and dynamic environment.
• Expertise in program design, development, and evaluation, particularly in adult learning theory.
• Familiarity with online learning technologies and their effective application in blended learning environments.
• Strong project management skills, with a track record of successfully managing and delivering projects on time.
• Excellent presentation skills, demonstrating a strong command of the English language.

If you are passionate about developing capabilities and driving a culture of learning in a healthcare setting, we invite you to apply for this impactful role!

National Healthcare Group