Job Description

About GlobalFoundries

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets For more information, visit www.globalfoundries.com

Introduction

Provide Level 1 CIM Operations Support to End Users; trouble-shoot and resolve CIM related issues following SOPs.

Your Job

Perform shift duties to support CIM Applications & Users


Provide Level 1 Support, trouble shoot & resolve CIM related issues following SOPs; Applications include MES, CMMS, RMS, SPC, FDC and EI


Proactively monitor status, availability and performance trends of CIM Applications and Servers


Detect and respond to issues promptly


Log and categorize all issues timely and accurately


Responsible for timely and concise shift pass down and follow up


Escalate to Level 2 Support (CIM Engineers) or IT following escalation procedure


Attend to assigned CIM Work Requests


User Account Management


CIM Terminals/PC Management (Setup/Install, Inventory Control, simple repair)


Roll out new or enhanced Equipment Interface (EI)


Perform acceptance tests for CIM enhancements


Senior Associate Engineer apart from above task


Able to coordinate a team of CIM AEs to complete more complex CIM Work Requests - Act as buddy for new CIM AEs


Able to make minor EI code changes/simple enhancements


Participate in CIM projects


Other Responsibilities: Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs Required

Qualifications:

Diploma in Electrical & Electronics Engineering, Computer & Communications Engineering, Computer or Applied Science or related fields.


1 to 2 years relevant experience in a high-tech manufacturing environment


Good interpersonal and communication skills.


Good team player.


Good analytical and problem-solving skills and strong sense of urgency.

Preferred Qualifications:

Diploma in Electrical & Electronics Engineering, Computer & Communications Engineering, Computer or Applied Science or related fields. GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations.


Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia