Job Description

Job: Operations
Primary Location: Asia-Singapore-Singapore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 05/Aug/2022, 9:37:00 AM
Unposting Date: 08/Sep/2022, 5:59:00 PM


The Role Responsibilities

• Support Singapore Private Banking Business team, SG Booking Centre Head, as well as Servicing & Transaction Head to deliver strategic projects that will help drive efficiency of the team and improve the client experience of Private Banking clients
• Work with various Business and Control stakeholders to define the steps required to execute the wider CPBB strategy
• Provide on-the-ground support to resolve issues to key Order Management Systems &/or other business initiatives in a timely fashion to minimize business disruption
• Act as the SG Private Bank Lead for cross functional projects, ensuring two way sharing of risks, areas of concern and opportunities.
• Continuously improve business management efficiency by reviewing, simplifying and standardizing operational processes and procedures.
• Identify and implement best practices in resources and processes, ensuring consistency and relevance to the business.
• Provide Training and Communications for strategic initiatives to business teams and ensure full oversight for implementation and post implementation review
• Be part of Client Journeys/Tribes and participate in the large-scale projects

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate

• 5+ years of similar working experience in bank, with prior experience with Private Banking and Wealth Business
• Experience in delivering strategic projects that will help drive efficiency of the team and improve the client experience of Private Banking clients
• End to end understanding of Private Banking and Wealth products and processes
• Degree holder or equivalent
• Business Planning Management Experience
• Problem Solving and Analytical Skills, including usage of project management tools
• Interpersonal and Stakeholder management skills

Role Specific Technical Competencies

• Change Management
• Agile Scrum, project lifecycle and benefits management

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers