Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all.*Awarded at the HR Fest Awards 2020.Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\xe2\x80\x99s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!Make an Impact by:

• Support Engineer for the Singtel TV broadcast systems for Singtel TV, TV Go, CAST, Singtel Business TV, Optus Sports and cross \xe2\x80\x93 carriage services.
• Supports three broadcast data centres onsite/remotely.

• Service and system performance monitoring \xe2\x80\x93 proactive and predictive.
• Service recovery of live services \xe2\x80\x93 headend, ingest and playout.
• Event management \xe2\x80\x93 Major events (EPL, FIFAWC, EURO, national significant broadcast event).
• Ops excellence \xe2\x80\x93 IT Disaster Recovery Plan exercise, IMDA regulatory compliance, and Security audit compliance.
• Managing live content/sports event acquisition via satellite, fibre and IP delivery.
• Work closely with the project and operations teams; and external parties in problem troubleshooting and resolution.
• Perform system administration tasks such as system hardening, patch installation and inventory.
• Create and updates technical reports and system documents.
• To always work safely, complying with Singtel workplace safety and health policies.

Skills for Success:

• Diploma/Degree in Electronics or Computer Engineering.
• 2 years\xe2\x80\x99 experience in the broadcasting/media industry. Preferably working as Support Engineer.
• Good knowledge and experience in:

• Headend System Operation and Support.
• Ingest and playout systems.
• Media asset management system.
• Understanding of live and file \xe2\x80\x93 based workflows.
• Operation and maintenance of various SDI and IP - based broadcast systems (e.g. audio/video processors; audio/video broadcast monitor; graphics; subtitling; video routers; video transcoding; decoders and video compression/transport)
• Server, workstation and network troubleshooting and maintenance.
• IT security compliance.
• Experience in networking preferably CCNA certified.
• Able to work independently at the same time a team player.
• Able to work under pressure and has good problem-solving skills.
• Proactive, open-minded, take initiative to learn and innovate.
• Possess growth mindset and strong desire to improve operational efficiency.
• Flexible with work time (To work on 12-hour shift, weekends and public holidays).
• Able to do cabling work such as laying of cabling, fabrication of video/network cables

Your Career Growth Starts Here. Apply Now!We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel