Attend to escalations from internal and external stakeholders
Attend to 24/7 NOC phone line and emails
Perform network monitoring and fault management
Manage network outage notifications to customers
Assist with daily SOC (Security Operations Centre) and IT monitoring duties
Coordination of operation activities
Layer 1 (fibre optic) network analysis and troubleshooting.
Manage and respond to facility and security alarms.
Timely response to incidents/ breaches within Central Office
Perform any other ad-hoc duties as per assigned by supervisors
Requirements
NITEC or Diploma in any field.
Able to perform 12 hours rotating shift duty.
No experience needed as on-the-job training will be provided
Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume. We regret that only shortlisted candidates will be notified.Email Address: priyanka_tewari@persolkelly.com; sg_job_boards@persolkelly.com; tech6_sg@persolkelly.comEA Registration No.: R1875348 (Priyanka Tewari)EA License No: 01C4394We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence. By submitting any application to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy.