Job Description

Singapore, SingaporeCompany: Singtel GroupAt Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.Join us and experience what it\'s like to be with an Employer of Choice*. Together, let\'s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\'s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!Make an Impact by:

• Pre-Sales activities such as bid quotation, routing proposals and proposal discussion.
• Project Planning (inclusive of site survey) for pipeline and cable (copper & optical fibre ) network projects.
• Incident Management of fiber/equipment fault to ensure restoration meeting the SLA.
• Project managed all implementation and fault restoration by providing regular updates to immediate supervisor, customer and account / Service Manager.
• Able to monitor NMS is accordance to customer expectation and assign team to ensure all equipment are healthy in NMS.
• Update relevant team to ensure that data system to avoid record discrepancies when rectification is done.
• Report the downtime in an orderly manner and resolve it within the SLD.
• Manage and control budget expenditure and ensure vendor are paid regularly after job done.
• Maintain and execute BCP (Business Continuity Planning) for service outage of dark fiber services.
• Preparation of monthly activity report on work progress.

Skills for Success:

• Diploma in Engineering, preferable in Telecommunication, Info-communications Technology or its equivalent.
• At least 1 year experience in the Telecommunications industry preferably in NMS and command centre.
• Strong working knowledge in telecommunications infrastructure.
• Independent, self-driven, highly customer focused and able to work under highly pressurized environment especially during urgent circuit provisioning and emergency restoration of telecommunications services.
• Willing to work non-office hours on an occasional basis and be on 24 x 7 hours standby alert for ad-hoc faults
• Those with class 3 driving license will have an added advantage.
• Singaporeans only.

Your Career Growth Starts Here. Apply Now!We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel