Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.Join us and experience what itxe2x80x99s like to be with an Employer of Choice*. Together, letxe2x80x99s create a brighter digital future for all.*Awarded at the HR Fest Awards 2020.Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtelxe2x80x99s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!Make an Impact by:

• Support internal and external audit preparations and BCP/DR exercises for datacom networking equipment, servers and systems.
• Support system and security patches, updates for datacom networking equipment, servers and systems.
• Manage security related deployments including endpoint detection response, network detection response, multi-factor authentication e.t.c to support Fixed Voice services.
• Support daily security related alerts for update to NSOC team.
• Support VAPT for datacom equipment and assess VA results on a periodic basis.
• Communicate with key stakeholders to gather information on existing workflow and processes to streamline and optimise further. This include activities such as creating custom tools or scripts to simplify daily key tasks and prioritise on those that will have a significant impact especially on the provisioning, billing, reliability and security (including audit) of the services offered to both consumer and enterprise customers.
• Work with multiple databases and datasets from OSS and BSS systems to analyse and unify the key technical information of the provisioned services to make it readily accessible for different teams, especially for CII platforms to quickly identify and troubleshoot issues if any to comply with regulatory and customer service SLA.
• Simplify work processes and able to analyse datasets to optimise operational workflows.
• Team player and attention for details preferred.
• Work on all other tasks required by the supervisor

Skills for Success:

• Diploma in Computer/Electrical Engineering or IT, and related engineering disciplines
• 2 years of relevant working experience
• Experience with telco or networking duties
• Proficient in programming (python is preferred), scripting, RPA, Power Apps automation related skills
• Effective communication (written and spoken) and interpersonal skills.

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Singtel