Job Description

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtels Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!Make an Impact by:

• Ensure smooth daily operations of system BAU activities through routine checks and monitoring.
• Perform timely service provisioning and handle fault complaints from TAC/INOC/1608.
• Manage number migration activities effectively and productively.
• Liaise with the Order Team, Account Manager, and Product Manager to ensure orders are accurately captured and provisioned before customer-requested dates.
• Oversee equipment lifecycle refreshments and conduct MOP reviews.
• Perform software and patch updates as part of system maintenance.
• Conduct security and vulnerability/IOC scans and implement necessary mitigations.
• Engage with vendors for Change Requests and system enhancements.
• System operations to provide smooth service availability for BizVoice, SIP trunk
• Supports C5 migration for SIP Trunk service from Cisco (Broadsoft) to Huawei C5 system
• Supports internal and external audit preparations and exercise for the system
• Supports system and security patches, updates to the system

Skills for Success:

• Diploma in Computer Engineering, and related engineering disciplines
• Min 2 years of work experience in TCP/IP networking
• Telco or networking experience
• TCP/IP networking
• Linux knowledge
• Good communication skills and able to work as a team
• SIP trunk and protocol knowledge

Are you ready to say Hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Singtel