Family Group: Administration
Job description:
ERAS (Enhanced Recovery After Surgery) Implementation and Care Coordination (45%)
Implement and monitor ERAS protocols across designated surgical conditions
Coordinate pre-operative assessments and patient education sessions and materials
Provide pre-operative counselling and education to patients and families
Provide post-operative discharge support services to patients within 30 days of discharge
Monitor protocol compliance and document variances
Coordinate care across multidisciplinary teams throughout the patient journey
Track and follow up on patient outcomes and recovery metrics
Facilitate communication amongst various healthcare providers
Patient Care Management (25%)
Conduct pre-operative screening and baseline assessments
Provide patient education and counselling throughout the care journey
Coordinate pre-habilitation programmes job description of the VBC CPEs when required
Monitor post-operative recovery and coordinate follow-up care
Facilitate discharge planning and transition of care
Provide post-discharge support and follow-up (e.g. Home rehab and Home nursing services)
Data Management and Quality Improvement (15%)
Collect and maintain data for ERAS compliance and outcomes
Track key performance indicators including length of stay and readmission rates
Support the implementation of Patient Reported Outcome Measures (PROMs)
Participate in quality improvement initiatives
Generate regular reports on ERAS performance metrics
Assist in analysis of outcomes data
General duties (15%)
Participate in departmental meetings and quality improvement projects
Support the implementation of Value-Based Care initiatives
Assist in developing and updating patient education materials
Participate in staff training and education sessions
Support any other Value-Based Care related work as requiredThis position will be deployed to one of the three NHG hospitals (Khoo Teck Puat Hospital, Tan Tock Seng Hospital, Woodlands Health).
Requirements:
Diploma holder
Prior working experience in Nursing/Clinical or patient care areas will be an added advantage
Good computer literacy
Good communication skills, with the ability to speak common dialects an added advantage
* Able to work meticulously, independently and be a team player.
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