Operations Management
This module deals with the use of operations strategy to build value chains and competitive advantage. It provides participants with frameworks to address both the design and the management of operations. The designing framework covers forecasting, the design of goods and services, managing quality, process strategy, capacity planning, and location and layout. The managing operations framework covers supply-chain management, inventory management, materials requirements planning and ERP, project management, JIT and lean systems, and maintenance and reliability.
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