Job Description

The Role Responsibilities
Business

• Work closely with Retail Business to understand their requirements and responsible to deliver projects\' outcome while maintaining strong controls, processes, governance and risk management for the country.

Processes

• Facilitate standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country.
• Evaluate systems, processes, technical platforms and functionalities in compliance with regulatory and internal policy requirements as well as related procedures.
• Work closely with the hubs to ensure that end to end processes work seamlessly, efficiently and effectively.

Risk Management

• Ensure all CDD procedures in the country comply with Group Policies and Standards during project delivery. Ensure proper and updated documentation in place for in-country policies and procedures.
• Ensure various CDD/ AML/ Sanction/ FATCA risks are being actively prevented and detected in a timely manner on an end-to-end basis.
• Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of risk exposure to within the agreed appetite.
• Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite.

Governance

• Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements during programme delivery. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines.
• Support closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the country.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Achieve the outcomes set out in the Bank\'s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets, Financial Crime Compliance, The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
Internal stakeholders

• Regional / Country Business Team and Product Team, Retail Client segment
• FGCs/ In country governance forums (or other forums, as may be applicable)
• Financial Crime Risk and Compliance team
• Group Client Diligence & Onboarding team
• Country Business Risk Management team
• Country Fraud Risk Management team
• Internal IT partners supporting Retail Clients business
• Operations, L&C and Customer Experience Management unit
• GBS partners

External stakeholders

• Suppliers, vendors and consultants

Our Ideal Candidate

• 2+ years\' experience in AML/KYC and client onboarding, from banking and/or financial services sector
• Experience in project management, evaluating systems, processes and functionalities in compliance with regulatory and internal policy requirements with high attention to detail
• Ability to suggest and implement changes to the process control environment or to business practices
• High level of integrity and professionalism, with high attention to detail
• Able to work under tight deadline, manage multi-tasks and work independently
• Able to work in multi-cultural teams
• Willing to stand and work in ambiguity and fast-changing environment

Role Specific Technical Competencies

• KYC
• AML
• Tax Compliance
• Project co-ordination Agile

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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