Job Description

Position Overview
The Associate Network Engineer is responsible for supporting the deployment and operations of network infrastructure. He/She assists with the installation, monitoring, troubleshooting and testing of network systems and solutions. Monitors and configures network components to ensure security, and resolves network incidents. Ensure that network activities are documented appropriately and in compliance with the required procedures and standards. Familiar with core networking technologies and trends, network standards and network routing protocols. He/She may be required to work on a rotational on-call or shift basis.
Motivated team player and is driven by results. Possesses analytical skills and works well in a fast-paced environment.
Role & Responsibilities
Configure & Administer Networks

• Update network diagrams and documentation for design and planning of network communication systems
• Determine impact of network requirements on existing architecture, work processes and systems
• Draft technical documents for processes, technology and devices
• Assist in determining infrastructure systems specifications, input/output (I/O) processes and working parameters for hardware and/or software compatibility
• Configure, test, automate, integrate, model and analyse the Software Defined Network (SDN) infrastructure within the IT ecosystem
• Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and remote access services
• Participate in technical design reviews of applicable solutions

Optimise Network Utilisation & Performance

• Consolidate network data based on key parameters or metrics
• Assist in the development of capacity planning models, load-balance and/or redundancy solutions
• Administer tuning of networks for optimisation
• Review facility bandwidth requirements and system inter-dependencies
• Document network activities in accordance with organisational policies
• Monitor network activity and log technical issues
• Maintain awareness of emerging software and/or hardware solutions

Support Network Operations

• Conduct regular maintenance, patches and upgrades to the network
• Prepare technical specifications and documents to procure network equipment
• Perform routine backups and administer disaster recovery protocols
• Assist in the development of disaster recovery plans

Manage Network Security

• Monitor indicators of compromise or breach in network security
• Track and document network security incidents
• Configure network security across software and/or hardware components
• Coordinate and configure network access and controls

Resolve Network Incidents

• Classify and prioritise network incidents for troubleshooting
• Document network incidents and resolution methods
• Troubleshoot, diagnose and resolve network issues

Requirements

• Degree in any IT studies - Computer Engineering / Computer Science/ Information Technology
• Advantage to have ITIL certification
• Must have at least CCNA or equivalent certification, advantage to have CCNP
• IT network deployment and maintenance with minimum 5 years of experience is preferred
• Possess IT network project management skill with technical knowledge in IT network
• Candidate with strong network troubleshooting skill will be an advantage
• Open to be on 24/7 standby

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