Job Description

Overview of Division/Department

ROM is established to provide operational support to all Asia-Pacific offices (include China offices) and to improve their operational efficiency & effectiveness through the following: * Conduct review, perform monitoring and collaborate with related departments to mitigate operational risks of overseas offices.

• Prepare overseas offices\' Risk Profile report to assess their risk level.
• Identify, review, analyze & manage operational risks of overseas offices by performing regular reviews on their Operational Errors Report (OER), Local Operations Committee (LOC), Intra-Office Inspection (IOI), Control Self-Assessment (CSA), Internal Operation Procedures (IOP), Business Continuity Management Minutes (BCM), Service Quality Evaluation (SQE) and review of new products IOP.
• Work with overseas offices to understand their business, concerns, future plans & offer support to mitigate operational risk and potential BCP situation including during release of new systems.
• Provide advices or coordinate with IOPD in clarifying queries received from overseas offices.
• Implement strategies to prevent, eliminate & mitigate operational risks of overseas offices by providing opinions and advices for streamlining of workflow and processes.
• Conduct and participate in regular meetings with Head Office to share information and activities about overseas offices.
• Collaborate with related departments to provide support to overseas offices as necessary.
• Provide training to upgrade the skills and knowledge of overseas offices.
• ROM provides on-site and/or virtual online ad-hoc training to our overseas offices to improve operational stability.

Company Profile
Mizuho Bank, Ltd. is a subsidiary of the Japan-based Mizuho Financial Group, Inc. (listed on the Tokyo Stock Exchange and NYSE) and is one of the largest financial services companies in the world. Mizuho Bank, Ltd. provides financial and strategic solutions for the increasingly diverse and sophisticated needs of its clients with offices located in all the major cities of the world such as Tokyo, New York, London, Hong Kong and Singapore.

Job Responsibilities

• Manage projects and ensure the completion of all processes and tasks as a project manager of ISO 20022, facilitating communications about projects, expectations, results etc
• PIC of overseas branch/s; Regional Operational Risk Monitoring -Contribute comprehensively in the areas of operational risk and provide cross-functional support between HO teams and overseas offices
• Lead team members and vendors, as necessary, to complete all tasks as planned and as required.
• Lead projects, which include resolving issues, managing vendors /resources /budgets /schedules, and prepare reports to management and Head Office for approval if required.
• Coordinate all processes to ensure that all tasks progress smoothly for users and developers /vendors, as well as for external parties such as industrial parties, internal legal parties, auditors, and the compliance section in the Bank.
• Communicate and negotiate with Head Office, and guide management in Asia regions properly with strong leadership in an appropriate way to promote projects.
• Analyze operation processes of branches in Asian region, promote streamlining and standardization of processes, manage risks on business continuity appropriately and enhance operational resilience.

Job Requirements

• A Bachelor\'s Degree.
• At least 10 years of experience in banking and an intimate knowledge of banking operations and systems infrastructure.
• Diverse knowledge of back-office operations (Remittance, Loans, Treasury, Trade, Deposit)
• Prior experience of payment systems deployment and in depth knowledge in SWIFT and ISO20022 are mandatory
• (e.g. business analysis of settlement workflow, drawing future settlement system architecture, defining data mapping of MX message element)
• Prior experience of operations planning, IT systems planning and control, in a managerial /leadership position in financial institution is required.
• Expertise in analysis of banking operation processes and operational errors, creation of banking operation procedure and planning of business continuity management will be strongly encouraged.
• Experience in system integration and deployment in Asian countries will be strongly encouraged.
• Familiarization with core banking systems such as ACBS, Eximbills, Flexcube, Temenos T24, Finastra Fusion will be strongly encouraged.
• Experience and knowledge about IT budget planning and control including negotiation with relevant parties such as Head Office IT planning section will be an advantage.
• Good problem-solving skills and the ability to acquire consensus among stakeholders

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