Associate Security Operations Engineer
Job Description
Ensign is hiring !
ResponsibilitiesProvide day-to-day operational support and maintenance of the Cyber Security service in a 24/7 staffed Operations
Ensure all incident escalation are properly tracked, escalated and with proper closure
Implement configuration changes and process requests from clients
Manage and maintain the security policies for the service
Manage agent software upgrades and rollout
Perform Incident troubleshooting and resolution
Fulfil Service Requests according to Service Level Agreement (SLA)
Resolve the incident tickets within the Service Level Agreement (SLA)
Monitor the infrastructure's health and service's availability
Work closely with the team lead/manager to ensure tasks are executed
Maintain existing operational documentation to ensure that any newest changes are captured
QualificationsDiploma/Degree in Information Technology or related discipline
Basic knowledge in Information Technology (e.g., Operating Systems, Network)
Knowledge in Cyber Security (e.g., Firewall, Device control, Anti-virus, etc.) is preferred
Ability to communicate effectively in writing or verbally
Meticulous self-starter with a positive attitude
Entry level candidates with passion for cyber security are welcome
Other Working ConditionsOn Job Training (OJT) will be provided
Able to perform 12-hour shift duties
* Working hours: AM- 8:00am to 8:00pm / PM- 8:00pm to 8:00am
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Job Detail
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Job IdJD1681902
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned