Job Description

Role
This role is part of Regional Management COO Office team that partners closely with our Group CBGO Head / senior management / stakeholders across 7 locations to facilitate and drive management decision making through timely provision of expense and headcount information, with value-added insights and analysis in a data-driven manner.
We are looking for a committed, proactive, and detailed-oriented individual who would like to develop stakeholder management skillsets; meaningful working experiences; and to grow your career in DBS Bank.
Key Responsibilities * Scorecard Performance Monitoring

• Partner location coordinators and management team to track and evaluate Group CBGO scorecard performance KPIs.
• Ensure scorecard KPI assessments, write-ups and ratings are aligned with management team, business, and stakeholders.
• Strategic Planning & Management Reporting

• Partner team lead and management team to develop Group CBGO's strategic plans and drive outcomes.
• Establish tight governance on the following areas by analysing data, identifying trends; and providing value-added insights to management team:

• Digital Adoption
• End-to-end STP landscape
• Workflow enablement rate
• Unit cost allocation
• Drive and facilitate CBGO management preparations for senior stakeholder forums / business reviews.

This role will also be cross trained on the following: * Financial reporting (expense and headcount)

• Develop good understanding of Expense and Headcount definitions and reporting principles in DBS Bank.
• Exercise tight oversight of Expense and Headcount financials in Consumer Banking Operations and Customer Centre functions across 7 locations.
• Ensure timely and accurate reporting of financial deliverables.
• Partner and collaborate with location coordinators, Finance and HR to establish accurate financial forecasts, and address / reconcile variances.
• Strategic Cost Management (SCM)

• Develop good understanding of SCM definitions and reporting principles in DBS Bank.
• Partner location coordinators and Finance to ensure timely and accurate reporting of monthly SCM forecasts on FTE resource & cost saves.
• Exercise oversight of SCM financials reported to ensure alignment with reporting definitions and principles.
• Develop good understanding of SCM initiatives (computation methodology and drivers)

Requirements

• Degree holder preferably Accounting or Business Finance trained, with at least 3 years of relevant professional experience.
• Good knowledge of MS office suite (Excel and PowerPoint).
• Possesses growth mindset. Proactive, detail-oriented, committed, and responsible team player.
• Strong interest in dealing with data and analytics.
• Strong communicator with good interpersonal skills. Able to build rapport in a collaborative manner across diverse cultures and locations.
• Able to work under pressure of tight timelines.

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