Job Description

GIC is one of the world's largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world's industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore's financial future, and the communities we invest in worldwide.Technology Group
We experiment, design, and lead a 24xc3x977 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.Business Partner & Solutions
You will help to explore new, and existing technology to support our strategic, and operational business needs across our Public Markets, Private Markets, Total Portfolio Risk, Digital Enterprise Services, and Enterprise Solutions.What impact can you make in this role?
You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC's vision of being a tech-driven, global, long-term investment firm.What will you do as a Platform Engineer (Digital Enterprise Solutions)?As a highly skilled Platform Engineer who support and enhance our Enterprise Service Management (ESM) platform, you will be able to:

• Technical Proficiencies:

• Develop and support the implementation of the ESM platform modules that meets the business requirements while ensuring alignment with security, development, and coding best practices.
• Oversee the technical design, configuration and customization of the ESM platform and its various modules including ITSM, HR, Workplace Management, Risk Management, IT Security Operations etc.
• Develop technical integrations using REST, SOAP, JSON APIs to ensure seamless operation of the ESM platform.
• Develop custom scripts and code to extend the functionality of the ESM platform.
• Plan and manage the technical tasks and schedules to ensure high quality and timely delivery throughout the implementation lifecycle.
• Develop and maintain technical documentation and standard operational procedures for the ESM platform.
• Stakeholder Management:

• Develop and maintain relationships with key stakeholders, including program, project managers, business users, technical teams, and external partners.
• Communicate complex technical concepts across technical and non-technical stakeholders, effectively translating complex technical concepts into business terms.
• Work closely with Delivery and Product Manager to implement product features aligned with business requirements.
• Project Management:

• Provide daily project status updates on work assigned, with reference to JIRA epics, stories and backlogs. Proactive backlog status updates during daily stand-ups and sprint reviews. Provide technical details and status updates on backlogs.

What makes you a successful candidate?

• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum of 5 to 8 years of experience in software development, system/platform engineering, preferably with relevant technical certifications and focus on ESM platform development e.g., platforms such as ServiceNow, Atlassian, or BMC with capabilities such as ITSM, HR, Workplace Management, Governance, Risk & Compliance, IT Security Operations etc.
• Extensive experience in enterprise application software development, including analysis, design, development, testing, implementation, documentation, and support - a thorough understanding of delivery methodologies and tools SDLC.
• A strong background in system engineering, coding, integration, and technical architecture.
• Proficiency in configuring and developing Business Rules, Client Scripts, UI Policies, UI Scripts, ACLs, Service Portal, Service Catalog, and Forms, including knowledge of and experience with technologies such as JavaScript, Glide, Angular, HTML, PowerShell, Jelly scripting etc.
• Experience with API development and integration using REST, SOAP, JSON APIs.
• Experience with project delivery methodologies and tools (e.g., Agile, Scrum, Jira).
• Excellent analytical and problem-solving skills.
• Ability to work autonomously and prioritize tasks in a deadline-driven environment.
• Excellent communication and interpersonal skills.
• Familiarity with corporate services business domains such as HR, Finance, IT, Governance, Risk, Compliance, Legal, Audit, Corporate Communications, IT Security Operations, Workplace Management and Business Continuity Management etc.
• ESM product certification (ServiceNow, Atlassian, or BMC) is advantageous.
• Financial industry experience is a plus.

If you are a dynamic and experienced Platform Engineer with a passion to transform employee experience with an enterprise platform that allows the organization to stay informed, connected, and be productive and efficient anytime, anywhere, we encourage you to apply for this exciting opportunity. Join our team and contribute to the success of our Enterprise Service Management program.Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please email grphrodtaops@gic.com.sg at any point of the application or interview process if adjustments need to be made due to a disability.Learn more about our Technology Group here:
https://gic.careers/group/technology-group/Our PRIME ValuesOur PRIME ValuesGIC is a values driven organization. GICs PRIME Values act as our compass, enabling us to fulfil our fundamental purpose and objectives. It is the foundational bedrock which governs our behaviors, our decision making, and our focus. It informs both our long-term strategy as a firm, and the way we relate to our Client, business partners and employees. PRIME stands for Prudence, Respect, Integrity, Merit and Excellence.

GIC