Job Description

• Execute global league operations SOPs across regional tournaments, including adapting and enforcing global rulebooks, competitive formats, and scoring systems.
• Manage end-to-end tournament operations for both online and offline events: team onboarding, match scheduling, result tracking, and real-time rule enforcement.
• Oversee live match operations and resolve disputes or escalations with professionalism and fairness.
• Serve as the primary point of contact for professional teams and players, fostering strong relationships and addressing their needs and concerns.
• Develop and implement policies for player conduct, ensuring adherence to league rules and professional standards.
• Facilitate logistical support for players and teams, including travel, accommodation, and practice facilities.
• Collaborate with content and broadcast teams to align schedules, storylines, and on-air segments to enhance audience engagement.

• 3+ years of experience in esports tournament operations, league management, or team operations (publisher, TO, or team side).
• Willingness to work flexible hours, including evenings and weekends, as required by tournament schedules. This role may involve frequent regional travel to various countries for work-related assignments.
• Strong understanding of competitive integrity, player behavior policies, and dispute resolution.
• Detail-oriented, process-driven, and capable of managing multiple projects simultaneously.
• Familiar with esports rulesets, formats, and compliance frameworks from top titles (LoL, MLBB, PUBG, etc.).
• Good understanding of the Battle Royale genre and its competitive esports ecosystem.
• Strong problem-solving and crisis management skills during live events.
• Experience working in global or cross-regional esports tournaments is highly preferred.