Job Description

Family Group: Administration
We seek a dynamic, team player and self-driven communications executive to help manage the website, social channels and key campaigns.



The qualified candidate should have prior experience with digital marketing, web and social media management with a strong understanding of SEO principles and UI/UX design thinking. He/she should have a good understanding of integrated communications and ensure consistent messaging across all digital platforms.



The ideal candidate is people-oriented and has a passion for creating and managing regular events for staff and patients in TTSH.





MAIN DUTIES AND RESPONSIBILITIES



Digital Marketing & Search Engine Optimisation


Collaborate with various parties for content based on current events, trends, and audience insights

Implement SEO best practices including keyword research, on-page optimisation, and content optimisation

Monitor website performance using available tools such as Google Analytics, etc

Conduct regular website audits to identify technical issues and improvement opportunities

Stay current with digital trends, SEO algorithm updates, and digital marketing best practices

Respond to enquiries and requests

Able to produce basic graphic design

Conduct regular media monitoring and provides regular insights and improvements to optimise platforms for better engagement




Events Management


Liaise with potential performing artists/organisations on marketing and event support for TTSH's Art of Healing programme and other events

Source and handle external sponsorships

Coordinate event planning and logistics with internal stakeholders

Handle publicity campaigns and provide actual day event support

Assist with guest lists, craft invitations and follow up with guest enquiries when required

Craft surveys and manage feedback




Content Creation & Campaign Management


Handles day-to-day execution of communications activities and campaigns

Supports internal and external stakeholder relations and handles campaign enquiries

Strong storytelling skills with an eye for engaging, audience-focused content.

Plan and manage content on social channels

Able to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.

Familiar with editing softwares and apps (Adobe/Canva/CapCut)




GENERAL


A natural presenter with good interpersonal skills and great time management

Passion for healthcare and public service

Takes pride to deliver high quality work

Assist RO in key projects when required and any other duties as assigned.

JOB REQUIREMENTS

QUALIFICATIONS


BA in Communications, Marketing, Arts & Social Sciences preferred

At least 2 years' experience in managing website, social media accounts, or SEO

At least 1 years' experience in events management

COMPETENCIES

Digital savvy: Proficient with web management platforms (SiteCore, SharePoint Online, etc), social media platforms, M365 suite.

Proficiency in production and post-production tools: Software like Adobe Suite, Canva, CapCut.

Creativity: A flair for storytelling, visual content, and engaging copywriting

Strong professional demeanor and comfort in interacting with internal stakeholders and external contacts.

* Ability to manage content calendars efficiently, multi-task and work within tight deadlines