Job Description

• The manager shall be responsible for the operations of the analytics support function. This includes ensuring that all data requests are attended to on time, are accurately and appropriate. The manager should also look into improving the data accuracy and efficiency of the operation, and manpower utilization.
• Analytics functions include data extraction, statistical analysis, predictive analysis, publishing of information on the management dashboards and intranet, and present analysis and findings to management.
• Ensure compliance of the department processes to related policies and work instructions. Administration of request routing systems, document and project repositories including management of access to these platforms.
• Provide data support to NHGP including extract, review and analyze business information. Business information can be obtained from multiple sources including the business intelligence datamart. The manager will be required to present the results and findings to different levels of staff from time to time.
• The Manager will be expected to participate in quality improvement projects, research studies, programs involving clinical services and special events.
• Participant in user requirement gatherings in the building/enhancements of institution datamarts.
• Participant in data modelling workshops at the institution and cluster level.
• Ensure continuity of operations.
• Supervise and coach staff in the section.
• Other adhoc duties may include minute taking and act as secretariat to task forces, committees and management meetings.
• Participate in knowledge management projects.
• Management of information and reports presented on the intranet.
• Perform any other duties that may be assigned from time to time.

National Healthcare Group