Job Description

JOB SUMMARY

• Support the transition of a caregiver mobile application to web-based platform.

• Coordinate between key stakeholders including vendor and website development team to align technical requirements and ensure seamless platform migration.

• Support planning, development and delivery of web application features and workflows to enhance caregiver support.

• Support project team in the collection and analysis of user metrics and platform performance to examine adoption rates and user engagement.

• Identify gaps and success factors of web platform integration to inform web application optimisation and feature enhancement.

MAIN DUTIES AND RESPONSIBILITIES
SPECIFIC
Platform Transition and Coordination

• Responsible for liaison between relevant stakeholders including vendor and web platform development team to ensure alignment on technical specifications and integration requirements.

• Support gathering and documentation of functional requirements from key stakeholders to facilitate web application development.

• Work with project team and stakeholders to develop migration strategy and timeline for transitioning mobile application features to web-based environment.

• Monitor and track milestones of web application development, testing phases, and deployment across web platform.

• Support user acceptance testing and feedback collection from caregivers and healthcare professionals to validate web application functionality.

• Work with project team to identify technical gaps, user experience issues and define platform performance metrics to examine web platform adoption and user engagement.

• Work with project team and stakeholders to facilitate continuous web application iteration based on data insights and stakeholder feedback to enhance user experience.

Administrative Activities

• Assist project team in relevant administrative duties, including maintaining documentation on requirements specifications, and technical integration guidelines.

GENERAL

• Keeps abreast of current developments and best practices in the healthcare technology sphere and shares the information with other team members.

• Demonstrates good interpersonal skills with the project team and stakeholders.

• Performs any other duties as assigned by Supervisors.

Skills Required