Job Description

What the role is:
This role provides essential administrative and operational support to Infrastructure Planning & Development (IP&D)'s tenancy management operations. The position ensures efficient administration of tenant relationships, lease documentation, and financial processes whilst maintaining compliance with organisational guidelines. Additionally, the role supports strategic initiatives by managing data quality assurance, coordinating stakeholder communications across government agencies, and contributing to research projects on arts infrastructure.
What you will be working on:
Administrative and Financial Management:
Build and maintain strong tenant relationships through proactive communication and efficient invoice processing
Ensure accuracy and currency of tenancy records through meticulous maintenance of the master database
Streamline lease administration by managing comprehensive documentation workflows and ensuring all compliance requirements are met
Optimise documentation processes through effective e-filing system management
Provide responsive customer service by monitoring communication channels daily and delivering prompt, professional responses
Facilitate cross-agency collaboration through strategic liaison work, including coordination of high-level meetings and stakeholder engagement for key government initiatives such as URA's Community Facilities Coordination Committee, MCCY's Cultural Policy Research Network, and executive-level CLC meetings
Data Governance and Quality Assurance:
Enhance data integrity through systematic quality assurance processes and comprehensive dataset validation
Ensure organisational excellence by maintaining strict compliance with IM and NAC operational guidelines
Support financial accuracy through close collaboration with Finance teams to maintain current billing systems and data integrity
Others/Project Management and Support
Contribute to Singapore's arts ecosystem development through research support on arts infrastructure projects, including comprehensive data collection and analytical reviews
Apply analytical expertise to complex datasets using advanced statistical methods to inform strategic decision-making
What we are looking for:
At least 2 years of administrative experience, preferably in property management, tenancy administration
Demonstrated experience in managing multiple stakeholder relationships
Proficiency in Microsoft Office Suite, particularly Excel for data management and analysis
Strong written and verbal communication skills
Ability to work independently whilst managing multiple priorities and deadlines
Strong attention to detail and commitment to data accuracy
Familiarity with Workday system would be advantageous
About National Arts Council:
The National Arts Council champions the arts in Singapore. By nurturing creative excellence and supporting broad audience engagement, our diverse and distinctive arts inspire our people, connect communities and profile Singapore internationally. We preserve our rich, cultural traditions as we cultivate accomplished artists and vibrant companies for the future. As a statutory board in the Ministry of Culture, Community and Youth, our support for the arts is comprehensive - from grants and partnerships to industry facilitation and arts housing. The Council welcomes greater private and corporate giving to and through the arts so that together we can make the arts an integral part of everyone's lives. At NAC, we have a team of creative and dynamic staff who share this common vision. If you have a strong passion for the arts, we welcome you to join us for a challenging and fulfilling career.

Skills Required