Job Description

$4K + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: EastResponsibilities

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
• To manage Steinberg\xe2\x80\x99s technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Cloud licensing.
• Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
• Retail display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.
• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
• Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.
• Stay up to date with the latest advancements in audio technology and products.
• Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.

Requirements

• Minimum Diploma in Audio Engineering, Electronics & Communications or equivalent.
• Minimum 3 years of relevant experience.
• Experience in Live Sound mixing, preferably on Loudspeaker System & Digital Mixing Console is a plus.
• Excellent communication and interpersonal skills

Competitive remuneration package will be offered to the shortlisted candidate.Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.Please connect us via LinkedIn as follows for efficient messaging:Do Join us at TELEGRAM by searching \xe2\x80\x9cCAREER EDGE JOB OPPORTUNITIES\xe2\x80\x9d to receive fast job alert!Attn: Jace Tay (Registration No.: R1331152)CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sgSocial Share:More Information

• Salary Offer $3000-$4000

Career Edge Asia