Work with management team to ensure projects launch and accomplish successfully; ensure targeted operations KPIs are achieved
Maintain high level of customer satisfaction through consistent quality service delivery.
Maintain high team morale by providing leadership, guidance, and coaching to the team members.
Accountable for ensuring that all operational performance measures are consistently achieved/exceeded.
Maintain and improve customer satisfaction across all channels.
Accountable for managing absence, attrition and adherence within the team.
Develop, identify, grow and maintain talent by embedding high-performance culture, provide regular feedback and coaching and ensure strong succession plans are in place.
Analyze, interpret and report to the Director of Operations on performance statistics identifying trends and presenting appropriate recommendations for improvements.
Develop excellent working relationships across all functions within the business and management of conflict situations.
Able to Lead and Direct Lower-Level Drafters.
Job Types: Full-time, PermanentSalary: From Php25,000.00 per monthBenefits:
Additional leave
Company Christmas gift
Company events
Health insurance
Opportunities for promotion
Schedule:
8 hour shift
Monday to Friday
Shift system
Supplemental Pay:
13th month salary
Bonus pay
Overtime pay
Ability to commute/relocate:
Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)
Experience:
Autocad Drafting: 5 years (Required)
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