Job Description

Who we are Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 12th largest bank by total assets. Our Singapore center is one of the 3 main IT Hubs for Credit Agricole-CIB's worldwide business. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Partnering and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market. We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position In a challenging and multicultural environment, your main missions will be to participate in the design of the industrialization solutions, to guarantee the durability of the solutions implemented and to ensure the efficiency of the industrialization systems. You will work closely with all the technical towers across the IT department and help in the routine tasks and requests automation.

Main responsibilities In this role you will integrate the automation team (members are based in Singapore and Paris) and participate to the following activities:

• Collect of user requirement, functional analysis and design functional and technical specifications
• Develop/update new and existing workflows focused on request automation
• Detect automation opportunity
• Develop unit test and assist customer during the UAT
• Write and maintain documentation
• Participate in the run activities (morning check, health check, request, etc.)
• Give users support and training
• Improve the quality of service

Knowledge in PHP web language would be a plus in order to help in the evolution and maintenance of the different automation web portal.

Technical

• Strong MF OO skills
• Good Basics of System administration – Unix/Linux/Microsoft
• Good Scripting skills (KSH/ VBA/ PowerShell/Perl/Python)

Others

• MF CSA
• Basic concepts (DNS, OS, Firewall , Network, Web sphere)
• Operational support – Microsoft/Linux/Unix server
• Connectivity concepts (SAN, LAN/MAN/WAN) – Basic level
• DB concepts (Dump/export/connectivity/replication)

Methodology skills

• Strong ITIL knowledge
• Project Management / Agile Methodology
• Incident Management

Other Professional Skills and Mind-set

• Strong ability to communicate clearly and easily
• Good ability to analyze and summarize
• Rigorous and swell organize
• Apprehension of results and priorities
• Autonomy
• Relationship management
• Capacity to cooperate/Ability to work across different Teams