Job Description

Passionate about cars and helping people? We are seeking a skilled Automotive Assessor - help customers navigate repairs with confidence and care.

Key Responsibilities:

Customer Engagement

Attend to walk-in customers and assist with accident reporting.


Provide professional and appropriate repair recommendations to customers.


Log gear reporting details accurately into the system.

Claims Classification

Assess and classify accident repair types using the Barometer of Liability Chart (BOLA) guidelines.

Survey Coordination

Schedule and coordinate vehicle inspections with appointed surveyors.

Insurance Negotiation

Represent customers in discussions with insurers regarding coverage and repair costs.


Finalize the repair cost with the surveyors.

Documentation & Communication

Prepare and send Letter of Demand (LOD) to insurers.


Administer all paperwork related to repairs, costing, claims, and invoicing for customers and insurers.

Job Requirements:

Minimum NITEC in Automotive Technology or related discipline At least 3 years of experience in the Automotive Industry Strong technical knowledge of vehicle repair and repair estimates Basic troubleshooting skills to identify common vehicle faults and repair needs Must possess a valid Class 3 Driving License * Good interpersonal and negotiation skills