You will be taking a lead / senior role to provide application support to various applications for a financial institution
Responsibilities
Provide level 2 application support
Carrying out root cause analysis
Ensuring application services are running
Monitoring servers and application health
Managing Incidents and issues related to applications under remit
Involved in leading the team to perform root cause analysis
Carrying out automation of processes
Ensuring timely resolution especially for high severity incidents to business users
Provide management reporting
Requirements
Min 10 years of experience with min 7 years in application support role
proven experience in supporting mission critical application
Experience in banking industry is preferred
Comes from strong technical background, able to perform troubleshooting if required
Prior experience in automation using windows (scripting)
Experience in troubleshooting windows systems issues
Experience in vbscript is a plus
Good experience in incident and problem management
Strong analytical skills
Strong communication skills
Interested candidates please email your latest resume to
mailto:subagio@tangspac.com
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