Job Description

Business Overview

Citi\xe2\x80\x99s Asia CGW Business serves two of the fastest growing cities, Singapore and Hongkong through our Retail, IPB and Private Bank Business. Asia CGW business offers a diversified range of products ranging from insurance products to complex wealth management products, including FX Products to more than 115M customers, with US$260Bn in client volumes, US$2.4B of total revenue, Asset Under Management of US$42B along with a deposit book of US$90 Billion. These customers are serviced by 1000 odd Relationship and Private Bankers. With more than a century of enviable brand, Best-in-Class digital client acquisition, diverse Wealth Management product capability and market leadership, we are competitively well-positioned to grow a high-quality customer base that benefits most from our product and network capabilities.

Citi Global Wealth Management (CGW) is an integration of Citi Private Bank and the Consumer Wealth organization into a single platform enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi\xe2\x80\x99s industry leading capabilities to support the goal of CGW, which is to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization.

Description

This role is part of the Regional Asia CGW Risk and Controls team and important for ensuring a robust control environment and sound risk management practices across the Asia region. This role will primarily be responsible for supporting the Asia CGW Risk and Controls Analytics and Reporting team and program on Issue and Corrective Action Plan (CAP) Management, Internal Audit and Regulatory Exam Monitoring, Key Risk Indicator (KOR/KI) Reporting, Lessons Learned process, and Management Reporting and Analytics processes.

Responsibilities:

• Performing oversight, monitoring and reporting of issues and CAPs owned by Citi Global Wealth (CGW) Businesses, and support adherence to the Data Quality requirements of the Global Issue Management Policy and Global Business requirements, generating Data Quality MIS to monitoring policy quality check points such as active monitoring of draft issues activation, monitoring and reporting of data quality per policy requirement, tracking of remediation period of significant issues, coordinating risk assessment of issues and CAPs against targeted timeline amongst other key areas.
• Supporting the issue escalation process for all issues reported in iCAPS ensuring all issues and CAPs that have challenge in meeting their target dates and hence have the potential of impacted the control scorecard are immediately brought to the attention of senior management.
• Generating and collating information required for key reporting of issue and CAP related for various management reports and control scorecards, ensuring that timelines are consistently met, and reviewing the quality of reports and analysis in line with quality standards.
• Supporting the reporting and preparation of key governance forums materials including the Risk Control Forums, BRCCs at regional and global level and the bi-weekly Leadership Control reporting.
• Supporting the collation, review and reporting of the quarterly OCC Restitution reporting process; highlighting discrepancies and supporting the review on the accuracy and quality of the submissions made by country risk and control and regional products and function.
• Coordinating the Global ORM Lessons Learned process with relevant Country and Regional Product/ Functional Leads and executing the Regional Lessons Learned program.
• Supporting the analysis of the quarterly Key Operational Risks (KOR), the monitoring and tracking of Key Indicator (KI) reporting into the Citi Risk and Controls (CRC) system, and monitoring and tracking of KI completion by stakeholders
• Supporting Emerging Operational Risk (EOR) and Operational Risk Concentration (EOR) reporting
• Performing timely and diligent monitoring of key risk elements reported in Digital Analytics and Reporting Tool (DART) including issues, reviews, lessons learned, and significant incidents; following up with regional product and function teams and country risk and control teams to ensure quality and integrity of data including the completeness, accuracy and relevancy of data for analysis and reporting in DART
• Supporting the monitoring, reporting and escalation process for internal audit reviews and regulatory exams by executing the reviews report that outlines key exams and reviews as well as exceptions associated with these
• Advising and supporting the country teams, Global, Regional and other partners on analytics and reporting for CGW Risk and Controls

Qualifications:

• Able to work independently with high level guidance
• Good communication skills with various levels of staff and management
• Effective team player
• Strong command of spoken and written English
• Focused attention to detail and quality assurance
• Comfortable in working with large amount of data, and ability to perform data reconciliation (e.g. reconciliation between what is requested and provided)
• Good working knowledge of MS Office applications, particularly Excel including pivoting, formulas etc
• Working knowledge on Sharepoint development, able to program and code for custom sites.
• 6 years or more of work experience in a professional organization, preferably in the financial sector
• Bachelor degree or higher

Job Family Group: Risk Management



Job Family: Business Risk & Controls



Time Type: Full time



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