Avp, Contact Centre | Bank | Up To $7000 + Allowances

Singapore, Singapore
Adecco
4101 Current Jobs Openings
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Job Description


  • Contact Centre Environment
  • 5 days work week including weekend & PH
  • Rotating Shift work (9 hours/shift)
  • Permanent Role | Basic up to $8000 + Monthly Allowances + Bonus
Our client is prominent bank in Asia that has regional presence across the globe. You will be part of the strategic banking operation team, providing customer service for the businesses to ensure the processes are cost efficiency, productivty and in compliance to the banking policy.

Job Requirement
  • 5 days work week including weekends
  • Contact Centre Environment
  • Degree in any discipline
  • Minimum 2 years of relevant team management experience, preferably in a financial customer service environment or call centre
  • Location: Alexandra/ Raffles
  • Scheduled rotating between 3 shifts (Staggered start time)
  • Knowledge of banking and/or credit cards products and service
Job Responsibilities
  • Resolve issues promptly to maintain customer and employee satisfaction
  • Foster a supportive environment for problem-solving and addressing customer needs
  • Provide managerial support, including handling complex transactions and high call volume periods
  • Conduct coaching, training, and performance appraisals for team enhancement
  • Coordinate with training and quality assurance teams for continuous improvement
  • Participate in and support special projects, overseeing team progress and providing necessary reports
Next Steps
  • Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
  • Apply through this application or drop us an email at weiting.lee@adecco.com in MS Word/PDF Copy stating the job you are applying for. We\'d love to hear from you!
All shortlisted applicants will be contacted.

EA Personnel Name: Lee Wei Ting
EA Personnel No: R1985905
EA License No: 91C2918

Kelly Ong
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378

Adecco

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Job Detail

  • Job Id
    JD1397490
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned
 
 
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