Job Description

The Programme Management team is a high performing unit, playing a vital role in supporting the SMEs by delivering innovative solutions to help business owners realise their ambitions. With the changing landscape in consumer behaviour, reinforced by technological advances, banking has also transformed.

The Role
We are seeking an experienced individual to join the Program Management team. This role reports to Lead - Digital Loans Programme Management, under Global Enterprise Banking. This individual will own the roadmap, development and delivery of SME loans products on various digital platforms (e.g. online, internet banking & mobile banking).
In OCBC, we take pride in continuous evolution. The driving force behind our business growth is a skilled and dedicated team project management team. You will be responsible in delivering capabilities in transformation architecture, experience & business design. We like problem-solvers with an agile and growth mindset who are comfortable with pushing the boundaries to expand our products through digital channels.

Job Scope:

• Develop a comprehensive digital loan roadmap that delivers new and enhanced functionalities to remain competitive and accelerate growth in loans book.
• Distill customer and business needs to design & orchestrate digital transformation architecture. Convert business needs into the corresponding technical requirements.
• Design user-centric workflows by working with business managers and customers to define project objective, requirements, and scopes that to drive loan acquisition and customer engagement. Constantly review, innovate and enhance digital proposition to ensure a seamless end-to-end digital onboarding process.
• Connect digital transformation activities with other work streams and make sure they adhere to the project\'s overall timeframe and major milestones.
• Ensuring project deliverables are achieved on schedule and defect-free. Identify key risks, issues and interdependencies to provide appropriate mitigation strategies or escalation where necessary
• Stay abreast of the competitive landscape and new developments from banks, alternate lenders and Fintechs through data analytics and knowledge of market trends.

Reporting to Group Lead, Unsecured Lending Programme, PMM

Qualifications
Requirements:

• Tertiary education with minimum 5 years of working experience
• Experience in project management; managing digital loan platform and/or product management in business/consumer loans preferred
• Have the soft skills in addition to technical ones, such as the ability to communicate, inspire, foster a collaborative work atmosphere, and comprehend and evaluate business procedures.
• \xe2\x80\xa2 Be adaptable and able to understand the business environment and recognize shift signals.

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