Job Description

Business Function

DBS Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Overview

The Digital Risk Specialist role will be part of our IBG Digital Channels function which sets and executes the digital channels (Web, Mobile, Host-to-Host, API) strategy across products and segments regionally for our corporate customers. Candidate will be responsible for developing, implementing, and maintaining robust risk management strategies, fraud prevention measures and operational processes to ensure the security and reliability of our digital banking channels across all DBS locations.

Responsibilities

• Develop and execute risk management strategies and frameworks to identify, assess and mitigate digital risks and fraud threats across various digital channels including online platforms and mobile application.
• Proactively monitor and analyse digital transactions, user activities to identify financial crime trends, suspicious patterns, potential fraud attempts & security breaches.
• Research fraud and user behaviour to gain insights into fraud patterns and make recommendations for mitigating the fraud risk including contribution to machine learning models, rules and other detection systems and to further advance our fraud prevention & detection strategy.
• Collaborate with cross-functional teams, such as IT, compliances, financial crime and security services, and customer support, to implement fraud detection tools, improve system architecture, and enhance customer authentication and authorization processes.
• Develop and deliver training program and awareness campaigns to educate customers on best practice for fraud detection, prevention, and incident response.
• Prepare and present reports, metrics, and analysis to senior management, highlighting key risk and fraud trends, potential vulnerabilities, and the effectiveness of risk mitigation measures.
• Ensure the bank is compliant with countries\' regulatory requirements and guidelines pertaining to digital matters, such as data privacy, customer information protection, and digital security measures. Stay informed about changes in regulations and proactively implement necessary measures to maintain compliance.
• Provide advice, review and challenge to ensure key operational risks are adequately identified and managed in business activities and change management initiatives.

Qualifications

• Around 5 - 8 years of relevant working experiences in digital risk management and fraud prevention.
• Good knowledge of cyber risk, common fraud schemes & typologies, along with the emerging trends affecting fraud and financial crime in Digital Banking space (for g., account takeover, phishing scams, malware apps, social engineering, etc.)
• Familiar with Internet & mobile technologies and protocols to understand how they can be manipulated.
• Experience working with and designing fraud processes with a high level of automation incl. those based on ML/AI solutions.
• Knowledge of local and global regulatory landscape (i.e., at least one of MAS, HKMA, RBI, PBOC, BI) for digital/online banking, with experience in delivery of assignments related to regulatory compliance.
• Knowledge of / Experience in other operational risk areas (e.g., internal fraud, technology risk, process risks etc.) and AML risk is a plus.
• Familiarity with data analytics tools and skill, such as Excel, SQL, SAAS (preferred)
• Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence decision-making.
• Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

eFinancialCareers