Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we managethe majority ofthe Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

The selected candidate is responsible for providing specialist hands-on support to Program/Project Managers and program/project teams in the tracking, formulating, reportingof program/project progress, as well as involvement in other core PMO activities (e.g. consultancy, management reporting, tools administration).

Responsibilities

• Active engagement with program/project teams.
• Consolidate, monitoring of program/project progress across schedule, cost, quality and benefit realization.
• Manage access and configuration of project collaboration tools (e.g. MS Sharepoint, JIRA).
• Support other Programme Office functions where required.
• Formulate the program/project team engagement strategy.
• Coordinate program/project team engagement and communication, ensuring effective timing and interdependency management of communications.
• Participate in Business Case development and review activities.
• Provide a centre of expertise for program/project processes, standards, procedures and tools.
• Design and support governance/reporting for projects as well as creating control towers and/or dashboards.
• Track program/project metrics to monitor and control performance.
• Carry out health checks on program/project at any time during the lifecycle, when requested by the program/project manager or other stakeholders.
• Provide regular reports to management, including a commentary on performance, coordinating upward aggregation of data/information and reports.
• Maintain the reporting calendar with reminders to inform contributors.
• Create and operate the information asset storage to keep reference materials up to date.
• Ensure processes are in place to handle the confidentiality, integrity and access of information assets.
• Provide support to other Program Office functions where required such as:

• Consolidate and update Program plan, roadmap, schedule, issues, risks and financials.
• Facilitate regular program update meetings.
• Record and report program status and achievements.
• Document minutes of meeting.

Requirements

• Have a degree or diploma, preferably in engineering or IT.
• At least 5 years of relevant working experience in a large program/project environment.
• Proven PMO/Project Manager experience and knowledge of program/project management.
• Have experience setting up or maintaining Program/Project Governance Structure.
• Understanding of the principles and frameworks of successful project management.
• Proven experience in providing service to internal stakeholders to achieve successful project outcomes.
• Experience organizing and facilitating meetings that involve mid-level/senior management.
• Have good analytical, problem solving and communication skills.
• Be a self-starter and independent worker with strong work ethics and commitment to meeting deadlines in a fast-paced environment.
• Able to quickly build rapport with stakeholders, seniors, peers, juniors and vendors.
• Learn quickly, be adaptable, flexible and be able to thrive in a fast-paced and ever-changing context of a growing organisation.
• Be proficient in Microsoft Office (Excel and PowerPoint essential).
• Have experience administering and configuring tools for collaboration is an added advantage (MS Sharepoint & JIRA).
• Experience with Agile software development is an added advantage.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

eFinancialCareers