Job Description

Overview of Division/Department

ROM is established to provide operational support to all Asia-Pacific offices and to improve their operational efficiency & effectiveness

Company Profile
Mizuho Bank, Ltd. is a subsidiary of the Japan-based Mizuho Financial Group, Inc. (listed on the Tokyo Stock Exchange and NYSE) and is one of the largest financial services companies in the world. Mizuho Bank, Ltd. provides financial and strategic solutions for the increasingly diverse and sophisticated needs of its clients with offices located in all the major cities of the world such as Tokyo, New York, London, Hong Kong and Singapore.

Job Responsibilities
Regional Operational Risk Monitoring - To analyze & manage operational risks of overseas offices through reviewing

• Quantitative Risk Profile
• Operational Errors
• Local Operations Committee
• Intra-Office Inspection Plan and Results
• Control Self-Assessment
• Internal Operation Procedure
• Business Continuity Management

Managing Operational Planning and Support through addressing operational concerns, operational risk mitigation, HOP matters and streamline workflows.

• Devise and introduce strategies to prevent, eliminate & mitigate operational risks of overseas offices by providing opinions and advises for streamlining of workflow and processes
• Review and analyze branches\' operational workflow and identify potential bottlenecks and operational lapses to reduce operational error
• To spearhead the preparation of branch OER & Operational Analysis report for Management

Participate in Branch\'s evaluation through coordinating with HO on SQE, Mizuho Awards, Branch Goal Settings

• Engage with the overseas offices to select core SQE and Branch Goal Settings items
• Evaluates overseas offices\' achievement based on the criteria set by HO, IOPD

Training - on-site, offsite and/or ad-hoc (upon request) training to our overseas offices

• Conduct trainings at overseas offices e.g. SWIFT basic knowledge, Operations Planning, Operational Risk Control, Local
• Operation Committee Preparation, Intra-Office Inspection, BCP, Operational Error Reporting, Operation
• Error Reduction, New Product IOP, Irregular Ringi, HOP Chapters to level up national staffs\' expertise, etc.
• To plan and organize Forums to upgrade the skills and knowledge of overseas offices national staffs; to design Forum agenda, to arrange for speakers and meeting facilities (OJT, OPD Forum)
• Assist overseas office in Pre-Audit preparation and review their operational process to confirm adequacy of internal control

Other Ad-Hoc Support

• Handle overseas offices\' adhoc enquiries on HOP matters etc
• Review overseas offices\' Ringi application and share our analysis of any impending risks in the office e.g. Branch Reorganization, Delegation of GM/JGM authorities, Setting up of New BCP Office, Office Relocation, New Product etc.

Regional Report

• Reporting & Analysis; compiling reports, updates, translation from English to Japanese & vice-versa
• Prepare consolidated report on AO region\'s Transaction Volume, Operational Errors, Trade Volume, MGEB ratio etc.

Strategic Operations Planning

• Contribute comprehensively in the areas of operational risk and provide cross-functional support between other HO teams and overseas offices: -

BCP-related

• To strengthen BCP measures of overseas offices through planning with other HO teams
• Rollout and improve remote access operations across overseas offices etc

SEIBI Asia Rollout

• Promotion and Implementation of SEIBI Asia Rollout for overseas offices
• Streamline the process of each overseas office in order to have smoother transactions of SEIBI preparation

Libor Discontinuation Project

• Lead and Drive LIBOR Discontinuation PJ for overseas offices
• Provide cross functional guidance based on the expertise of operational risk

Mizuho Global Services Project (subsidiary for operation outsourcing)

• Review and Lead the project with India and related HO departments through coordination and strategic planning

ISO 20022

• Review and support the project with related HO departments and overseas offices through coordination and strategic planning

Job Requirements

• Qualification: University
• Functional Knowledge:

• Business-level proficiency in both English and Japanese (verbal & written) is mandatory as the incumbent is expected to read & understand documents as well as respond and communicate with all levels within the organization (project members HO teams and overseas branches) including management in Tokyo (Head Office) in these two languages.
• Strong working knowledge of MS Office applications
• Job Experience: Diverse knowledge of various back-office operations (Loans, Treasury, Trade, Remittance, Deposit), Operations Planning

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